2024
HCDE Program UW
UX/UI Design
Lead UX Designer
Relocating to a new country presents international students with transformative opportunities and significant challenges. Beyond cultural and linguistic barriers, these students must navigate complex logistical issues such as finding housing, sourcing furniture, and connecting with local resources. These difficulties are exacerbated by the high cost of living, a lack of transportation options, and the emotional strain of adapting to a new environment without established support systems.
UniFurnish is a purpose-built digital platform designed to simplify this transition for international students at the University of Washington (UW). Unlike generic platforms like Facebook Marketplace or Craigslist, which lack tailored features and trust mechanisms, UniFurnish offers an exclusive, student-focused solution. By combining practical tools with community-driven features, it creates a trusted environment for students to connect, exchange resources, and manage their moving process efficiently.
All participants used a sadf of multiple apps to find, book a cab or rent a car
Users value the ability to detect the damage to car immediately which reflected a sense of satisfaction for the rent-out feature
Major products in the market lack desirable features and feel impersonal, outdated and untrustworthy
A compare feature with relevant information is paramount when searching for cars.
Too much information on screen makes users feel overwhelmed, they'd like a more curated experience
Irrelevant suggestions feel impersonal and clutter the UI, filters are highly used tools when searching
Competitive Market analysis to identify competitor's positioning in the market to define the market strategy for Maruti Subscribe's features and information structure.
After conducting user interviews, all the participants responses were synthesized to identity themes, opportunities, and features that Maruti Subscribe as product could focus and improve upon.
To kick-off the design process, quick sketches helped me get ideas on paper to establish which elements were necessary for each screen. A low fidelity prototype was then created for initial user testing.
Using the feedback and insights gained from research, analysis and sketching, a low-fidelity prototype was created to begin user testing.
Maruti Subscribe customer centric interface with tantalising aesthetics and engaging experience.
Users can either subscribe a new car as well as old car.